APPLICABILITY
1.1 The General Terms and Conditions below apply to all offers and transactions of Ling Ling Thai Restaurant. Prices are subject to change.
1.2 By accepting an offer or making an order or booking, the consumer expressly accepts the applicability of these General Terms and Conditions.
1.3 Deviations from that stipulated in these Terms and Conditions are only valid when they are confirmed in writing by the management.
1.4 All rights and entitlements stipulated for Ling Ling Thai Restaurant in these General Terms and Conditions and any further agreements will also apply for intermediaries and other third parties deployed by Ling Ling Thai Restaurant.
QUALITY
The restaurant guarantees that all the products offered meet the standards of the concept.
If there are any complaints the management needs to be informed immediately.
Appropriate actions will be taken as soon as possible.
PRICES/OFFERS
3.1 All offers made by Ling Ling Thai Restaurant are without obligation and Ling Ling Thai Restaurant expressly reserves the right to change the prices, in particular if this is necessary as a result of statutory or other regulations.
3.1 All prices are indicated in AUD
3.3 In certain cases, promotional prices apply. These prices are valid only during a specific period as long as stocks last. No entitlement to these prices may be invoked before or after the specific period.
3.4 Ling Ling Thai Restaurant cannot be held to any price indications that are clearly incorrect, for example as a result of obvious typesetting or printing errors. No rights may be derived from incorrect price information.
CANCELLATIONS AND PAYMENTS
4.1 Ling Ling Thai Restaurant is entitled to cancel or change the date of an event. Shouldthis happen Ling Ling Thai Restaurant will attempt to provide a suitable solution. If an event is cancelled or postponed, Ling Ling Thai Restaurant will do its utmost to inform you as soon as possible. However, Ling Ling Thai Restaurant cannot guarantee it is possible to inform you timely of any change or cancellation of an event or be held responsible for refunds, compensations or for any resulting costs you may incur, for example for travel, accommodation and/or any other related goods or services.
4.2 Before confirming your reservation, always check carefully that you have reserved the correct (number of) people. Wrongfully ordered (numbers of) persons are not refundable.
4.3. All purchases are final. For any bookings, online & instore a $100 deposit will be taken from your nominated Credit Card. All credit card information is not stored on our website, This is securely encrypted on our third party payment gateway. This is NON REFUNDABLE if a cancellation is made inside the 48 hour notice period and also if 2 or more of your party do not show due to our table and spacing regulations. ALL Special events require payment upfront and are non-refundable if the cancellation is made inside the 48 hour notice period. Any refunds will take between 5 – 10 days to be refunded back to your credit card. ALL Vouchers are non-refundable and cannot be exchanged for cash. All Vouchers are valid for 3 years from the purchase date.
PAYMENTS
5.1 All prices are including GST
5.2 Methods of payment we accept: Visa, Master card, cash. ALL Payments via our website are made through the third party payment gateway and no credit card details are stored on our website.
OTHER PROVISIONS
6.1 If one or more of the provisions in these Terms and Conditions or any other agreement with Ling Ling Thai Restaurant are in conflict with any applicable legal regulation, the provision in question will lapse and be replaced by a new comparable stipulation admissible by law to be determined by Ling Ling Thai Restaurant.
GIFT VOUCHERS
7.1 ALL Vouchers are non-refundable and cannot be exchanged for cash. All Vouchers are valid for 3 years from the purchase date.